Terms of Service

Last updated: October 7, 2026

These terms are an agreement between you and Corter Digital Marketing (“we”, “us”), the business that runs Handle My Objection (the “Service”). By creating an account, buying a subscription or using the Service, you agree to them. If you use the Service for a company, you agree on that company's behalf and confirm you are allowed to.

If you do not agree, do not use the Service.

1. What the Service does

Handle My Objection listens to a sales call through your browser, turns speech into text, and uses AI to suggest a line you could say when a prospect raises an objection. The suggestions are written by software. You decide what to say on every call.

For now the Service works only with a call played on speakerphone next to your computer, in the Chrome or Edge browser. It does not connect to browser dialers or phone systems.

2. Who can use it

You must be at least 18 and using the Service for business purposes. One licence covers one person. Do not share your account or let more than one person use the same licence.

3. Call recording, transcription and consent laws are your responsibility

Laws on recording, monitoring and transcribing calls differ by country and by US state, and some require every person on the call to agree first. Other laws may also apply to your calls, including telemarketing, do-not-call and consumer protection rules.

• You are solely responsible for making sure each call you use the Service on is lawful, including giving any notice and getting any consent that is required, before the Service listens.
• The consent question, the state-by-state rules and the consent log in the app are a convenience and a conservative default. They are not legal advice, they may be incomplete or out of date, and using them does not guarantee that you comply with any law.
• You must not use the Service on a call where the required consent has been refused or has not been given.

If you are unsure what the law requires for your calls, ask a lawyer before you use the Service.

4. AI suggestions

Suggestions are generated automatically from what the speech recognition heard and from the profile you filled in. Speech recognition makes mistakes, and AI can produce lines that are wrong, incomplete, unsuitable or untrue for your product. We do not review suggestions before you see them.

• You are responsible for everything you say to a prospect, including any statement about price, performance or terms, whether or not it was suggested by the Service.
• You are responsible for the accuracy of the information you put in your profile.
• We do not promise that using the Service will produce any particular result, such as more meetings, sales or revenue.

5. Acceptable use

You agree not to:

• use the Service for anything unlawful, deceptive, fraudulent or harassing;
• use it to listen to or transcribe a conversation you are not a party to;
• resell, sublicense or share access, or use one licence for more than one person;
• copy, reverse engineer or build a competing product from the Service;
• probe, overload or interfere with the Service, or get around its usage limits or security.

We may suspend or close an account that breaks these terms.

6. Subscriptions, renewal and price

• Automatic renewal. A subscription is billed in advance, monthly or yearly, and renews automatically for the same period at the then-current price until you cancel. The price and period are shown at checkout before you pay.
• Cancelling. You can cancel at any time from “Manage billing or cancel” in the app, or by emailing us. Cancelling stops future renewals. You keep access until the end of the period you have paid for.
• Listening minutes. Each licence includes a monthly allowance of listening minutes, shown on the pricing page. Unused included minutes do not carry over. Extra minutes you buy are a one-off purchase and carry over while your subscription is active.
• Price changes. If we change the price of your plan, we will email you at least 30 days before it applies to your next renewal, and you can cancel before then.
• Payment. Payments are processed by Stripe. If a payment fails we may suspend access until it is paid. Prices are in US dollars and do not include any taxes you may owe.

7. Refunds

If the Service is not for you, email us within 7 days of your first subscription payment and we will refund that payment in full and end your subscription. This applies once per customer, to the first payment only.

Otherwise payments are not refundable, including renewals, part-used periods and purchases of extra minutes, except where the law requires a refund.

8. Your content and your data

You keep the rights to what you put into the Service, such as your profile. You give us permission to process it, and the call text needed to write a suggestion, in order to run the Service. If you rate a suggestion, you allow us to store that objection, the suggestion and your rating, and to use them to improve the Service.

How we handle personal information, and which companies process it for us, is set out in the Privacy Policy, which is part of these terms.

9. Our rights in the Service

We own the Service, including its software, design and name. Subject to these terms, we give you a personal, non-transferable right to use it while your account is in good standing. If you send us feedback, we may use it without owing you anything.

10. Availability and changes

The Service depends on your browser, your connection and third-party services for speech recognition, AI and payments. It may be interrupted, slow or unavailable, and a suggestion may arrive late or not at all. We may change, add or remove features. If we remove something that materially reduces what you paid for, you may cancel and ask for a refund of the unused part of your current period.

11. No warranties

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that suggestions will be accurate or suitable, or that using the Service will make your calls comply with any law.

12. Limit of liability

To the fullest extent the law allows:

• we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, sales, data or goodwill, however caused;
• our total liability for all claims relating to the Service is limited to the amount you paid us in the 12 months before the event that gave rise to the claim.

Some places do not allow some of these limits, so parts of this section may not apply to you.

13. Claims against us caused by your use

You agree to defend and compensate us for any claim, fine, loss or cost, including reasonable legal fees, that arises from your calls, what you said to a prospect, your failure to follow call recording, consent, telemarketing or privacy laws, the content of your profile, or your breach of these terms.

14. Ending the agreement

You can stop using the Service and cancel at any time. We may suspend or end your access if you break these terms, if a payment fails, or if we stop offering the Service. If we end it without cause, we will refund the unused part of the period you have paid for. Sections 3, 4, 8 and 11 to 16 continue to apply after the agreement ends.

15. Governing law and disputes

Before starting any legal claim, you agree to email us and give us 30 days to try to resolve it. These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law rules. Any dispute will be brought only in the state or federal courts located in Pennsylvania, and you and we consent to those courts. To the extent the law allows, claims may be brought only individually and not as part of a class or representative action.

16. General

These terms and the Privacy Policy are the whole agreement between you and us about the Service. If part of them is found unenforceable, the rest still applies. If we do not enforce a term, that is not a waiver. You may not transfer this agreement without our consent; we may transfer it as part of a sale or reorganisation of the business.

We may update these terms. If a change is significant we will email you or post a notice in the app before it takes effect. Continuing to use the Service after that means you accept the new terms.

17. Contact

Questions, cancellations and refund requests: andrewcsmma@gmail.com.